First few Article Sentences
Wouldn’t it be great if all we needed to do in healthcare was follow protocol, process, and procedures? I’d love a world that was only black and white—in the form of checklists and algorithms. But that certainly isn’t the reality--particularly in an industry where changes are happening at an increasingly rapid pace.
Even if you think that the Department of Labor, the EEOC, etc. dictate what you do as an employer, that’s only part of it. We as employers and managers need to think not only about how we implement policies, but why it is important. This is essential when explaining guidelines to employees, or when orienting new managers. Explaining why a policy or a standard is crucial takes critical thinking, and connects an individual’s responsibilities to the organizational strategy built on its mission, vision and values. The why therefore becomes the essence—particularly when change imperatives are upon us.